Type in the full image name/reference number into the ID number search box, as printed beside the picture in the Newspaper or on your proof. This ID search is a very quick and exact search utility to find a single image. If you only have part of the caption or image number, please use the Keyword search box, which will return all images of a same or smilier matching keyword search.
Customer Service Contact and General Information
Trinity Mirror is an Internet based web album and photographic sales system managed by NewsPrints in partnership with individual newspaper businesses.
Any queries or complaints regarding the pictures you have purchased, problems with the web site, which image has been printed, payment for and delivery of prints, should in the first instance, be addressed to the newspapers from which the items were purchased. Their name and address can be found on their web site, which is where you will have started from before entering the web system. You can return to their web site at any time by clicking on the banner at the top of any page.
When making a call please have ready as much information about your order as possible, and at least be able to quote:
1. Date of order, mode of order - e-mail, phone or post.
2. The name and address on the order.
3. Mode of payment - Internet credit card, phone credit card or check by post.
4. Photographer, image numbers, quantities, sizes and paper surface requested.
Photo Sales Customer Service email@example.com
Below is the central UK Printing Bureau telephone number in Redcar North Yorkshire.
This telephone number is not the Newspaper, we have no direct contact information with the Publications.
Only use this number for damaged or missing orders: 020 3286 7832
Any other Trinity Mirror enquiries should be addressed to:
Philip Chisholm NewsPrints PO Box 185 Redcar North Yorkshire. TS10 2WT